FAQ
Clear answers.
Everything you need to know, without the noise.
Orders
Can I change or cancel my order?
Orders are processed quickly. Contact us immediately after placing your order and we'll do our best to help.
I didn't receive a confirmation email.
Check your spam or junk folder. If it's not there, contact us with your name and we'll confirm your order.
Shipping
How long does delivery take?
UK orders typically arrive within 2–5 working days. International delivery times vary depending on location.
Do you offer free delivery?
Yes. Free UK delivery is included on all orders. See our Delivery page for full details.
Returns
Can I return my order?
Yes. Returns must be requested within 14 days of delivery and items must be in original condition.
How do I start a return?
Contact us at info@silntplay.com with your order details before sending anything back.
Product
How does the Embossed Tee fit?
Relaxed oversized fit. True to size for a loose silhouette. Size down for a more fitted look.
Where can I find sizing information?
Visit the Size Guide page for full measurements and fit details.
Contact
How can I contact you?
Email us at info@silntplay.com. We aim to respond within 24–48 hours.
If it's not answered here,
we'll handle it directly.