Privacy Policy

How SILNTPLAY collects, uses, and protects your personal information when you visit the site, place an order, sign up to the list, or get in touch.

Last updated: 25 August 2026.

Who we are

SILNTPLAY is responsible for personal information collected through this site. Questions: info@silntplay.com.

What we collect

When you place an order or get in touch, we may collect your name, email, billing and shipping address, phone number, payment details, and order history. If you sign up to the list, we collect your email and any preferences you share. We also collect technical information such as IP address, browser type, device info, and how you use the site, through cookies and similar tools.

How we use it

To process and fulfil orders, support customers, manage payments, arrange shipping, and respond to questions. If you opt in to marketing, we use your email to send updates on releases and brand news. We also use data to improve the site, prevent fraud, and understand how visitors use it.

Sharing

We share information only where needed to run the store and fulfil orders. This may include payment processors, shipping providers, email platforms, analytics tools, and our ecommerce platform. We do not sell your information.

Marketing

If you subscribe to First Access, you may receive release announcements, selected restocks, and Studio updates. You can unsubscribe at any time using the link in any email, or by replying to us directly.

Cookies

The site may use cookies and similar tools to improve browsing, remember preferences, measure traffic, and support store functionality. You can manage cookies in your browser. Disabling them may affect parts of the site.

Retention

We keep personal information for as long as needed to fulfil orders, keep records, meet legal or accounting duties, resolve disputes, and run the business.

Your rights

Depending on where you live, you may have rights over the information we hold, including access, correction, deletion, and restriction. To make a request, contact info@silntplay.com.