Privacy Policy
How your information is handled.
How SILNTPLAY collects, uses, and protects your personal information when you visit the site, place an order, sign up to the list, or get in touch.
Last updated — 28 March 2026
01Who we are
SILNTPLAY is responsible for personal information collected through this site. Questions: info@silntplay.com.
02What we collect
When you place an order or get in touch, we may collect your name, email, billing and shipping address, phone number, payment details, and order history.
If you sign up to the list, we collect your email and any preferences you choose to share.
We also collect technical information like IP address, browser type, device info, and how you use the site, through cookies and similar tools.
03How we use it
To process and fulfil orders, support customers, manage payments, arrange shipping, and respond to questions.
If you opt in to marketing, we use your email to send updates on releases, drops, and brand news.
We also use data to improve the site, prevent fraud, and understand how visitors use it.
04Sharing
We share information only where needed to run the store and fulfil orders. This may include payment processors, shipping providers, email platforms, analytics tools, and our ecommerce platform.
We don't sell your information.
05Marketing
If you subscribe, you may get updates on new releases, limited drops, early access, and brand communications.
Unsubscribe any time using the link in any email, or by replying to us directly.
06Cookies
The site may use cookies and similar tools to improve browsing, remember preferences, measure traffic, and support store functionality.
You can manage cookies in your browser. Disabling them may affect parts of the site.
07Retention
We keep personal information for as long as needed to fulfil orders, keep records, meet legal or accounting duties, resolve disputes, and run the business.
08Your rights
Depending on where you live, you may have rights over the information we hold. Access, correction, deletion, restriction.
To make a request, contact info@silntplay.com.
09Security
We take reasonable steps to protect your information. No online system is completely secure, but we treat your data with care.
10Changes
This policy may be updated to reflect operational, legal, or regulatory changes. The latest version is always on this page.
11Contact
For privacy questions, data requests, or anything else: info@silntplay.com.
Clear standards. Responsible handling.